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Covid-19 Safeguarding

You’re in Safe Hands

Spending time with friends and family is something we appreciate now more so than ever.

We at The Dean commit to providing a safe and comfortable environment in which to create memories and enjoy this precious time with loved ones. Your safety, and that of our team, is our highest priority as we navigate through this new normality.

As we re-open our hospitality experiences, we want to provide guests with an increased level of assurance that when they are ready to travel they can do so with confidence.

Level Three Update (18/09/20)

The Dean Dublin remains open for stays and is happy to welcome hotel residents to dine indoors at Sophie’s Rooftop Restaurant for breakfast, lunch and dinner. 

Sophie’s Terrace will welcome public guests for outdoor dining for breakfast, lunch and dinner within guidelines of reduced numbers set out by Government.

Standards outlined in our Safety COVID 19 Program will include reducing guest capacity across all hotel areas and adopting stringent cleaning protocols. Further physical distancing initiatives will include the integration of contactless payment, express check outs and barrier implementation where possible while still remaining true to our core hospitality values.

Same but a little different

  • We’ve changed small details about your arrival to minimise physical contact with people and public surfaces, while providing a safe and welcoming experience.
  • All rooms and suites are super spring cleaned, sanitised and sealed with a lot of love before you arrive to The Dean.
  • We’re upping the cleaning levels and adding extra sparkle to public or frequent contact spaces. Including Reception, The Lobby, Lifts, Entrance, Handrails, Bathrooms, Dining Areas and Seating Areas.
  • We’ve taken away all unnecessary touch points. If we don’t need it; it’s gone.
  • Measures and markers are popped in place to indicate how close you can get to people. Not too close 😉
  • All public spaces will have hand sanitiser stations in place.

You’re in safe hands

  • Our staff are trained to follow HSE Guidelines and sanitation procedures, and are wearing necessary PPE at all times.
  • We’re super flexible and are offering fully flexible cancellations with no pre payment required (you pay on arrival) up until 3pm on the day before your arrive; applicable on all stays when you book directly with our reservations team or through our website.
  • There is a friendly voice at the end of the phone too.
  • We will keep you up to date as we all go through this together.

Sleep soundly..knowing

  • Extra – stringent room cleaning protocols takes place between each guest stay and high frequency cleaning of all public spaces throughout the day.
  • Room occupancy, to the extent possible, will be distributed evenly per floor to limit crowding in hallways and lifts.

Can we still Eat & Drink?

  • Yes. As outlined above Sophie’s Rooftop & Terrace will be open for bookings with hotel residents permitted to eat indoors and public guests can enjoy food on the outdoor terrace. You can get in touch with the team here.
  • We are reducing the capacity and increasing seat spacing between guests to ensure appropriate social distancing.
  • We have always offered a la carte breakfast, brunch, lunch and dinner service and will continue to do so, no buffets around here!
  • Digital menus will be available as well as order and pay at table technology.

Be our guest!

We can’t wait to welcome you back to The Dean to explore all the wonders of this great city. We are doing a little bit of work behind the scenes to lift your spirits and give you the perfect way to reconnect or disconnect with loved ones, celebrate special occasions or simply rest and recharge.

Stay updated with all the happenings by signing up to our newsletter and following us on Instagram.

Until then.. stay safe.

The Dean Team x