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FAQ

General

How do I make a reservation?

Hit the big red ‘Book Now’ button here on our website for the best rates going, or else call or email our friendly team directly.

Dublin – dublinres@thedean.ie

Cork – corkres@thedean.ie

Galway – galwayres@thedean.ie

 

What time is Check In and Check Out?

Check in 3pm

Check out 12pm

Need to get in early or leave a little later? Just let us know in advance and we will try our very best to accommodate. We can also store your bags for you if you’re still busy exploring the city!

Do you take group bookings?

Absolutely! If you are looking for multiple rooms for your party please send an email to our reservations team:

Dublin – dublinres@thedean.ie

Cork – corkres@thedean.ie

Galway – galwayres@thedean.ie

How do I amend or cancel my booking?

What is the cancellation policy at The Dean during Covid-19?

Need to cancel? No problem! Please make sure you cancel, at least 24 hours before arrival.
If you haven’t been able to let us know 24 hours in advance, or in the case of a no-show, you’ll be charged for the first night’s accommodation.
We understand that COVID-19 can impact plans, for any cancellations outside the policy, we will offer the value as a credit voucher to use for a future reservation. Cancellations on prepaid or deposit paid reservations, a credit voucher will also be offered to the full value. To arrange the credit note please contact the hotel reservation team directly.

How to cancel or amend a reservation?
Booked Direct via Hotel Website / Hotel Reservations Office? Please contact the hotel reservations team directly to confirm the cancellation or amendment.
Booked via a 3rd Party Website. i.e. Booking.com or Expedia? Please contact the 3rd Party Website directly to confirm cancellation or amendment.

What Covid-19 procedures are you following?
To read all about our Covid-19 Safeguarding program please visit https://theclarence.ie/youre-in-safe-hands/

Contacts

Dublin – dublinres@thedean.ie

Cork – corkres@thedean.ie

Galway – galwayres@thedean.ie

Can I host my party or event at The Dean?

We love parties!

Visit our Meetings & Events page to browse our spaces across all of our hotels.

We have large and small spaces bang in the heart of Dublin, Cork and Galway that are perfect for your upcoming event or party. Boutique weddings, a snazzy corporate affair, art exhibition, bedroom jam session, hen party, team breakout space. We’ve hosted all sorts!